“MAC Tools screwed us” states a MAC Distributor in a video that warns would-be franchise owners from owning a MAC Tools mobile tool distribution franchise.
(UnhappyFranchisee.Com) In the video [which has now been taken offline], Cory & his wife Michelle tell how MAC Tools sold them a tool truck route (at an investment, thus far, of $130,000) without telling them that three prior distributors had failed with the same route.

The franchisees contend that many MAC distributors fail, in part because of a lack of corporate support, inadequate tool financing, and independent competitors who sell the same products at significantly lower prices.

They claim their MAC District Manager (DM) had no concern for their success, and was only interested in collecting a “huge sign up bonus.”

Are you a MAC distributor or former distributor? Please share your opinions and experiences with a comment below. If you are willing to take a short survey, see the link below.

“MAC Tools Screwed Us” Video Transcript

Cory: My name is Cory and this is my wife Michelle. I am a Mac tools distributor and this is how MAC tools screwed us.

Professional Automotive Tools and Tool Truck Franchise Opportunities Available Worldwide from Mac Tools Since 1938, Mac Tools has offered professional-grade automotive tools that let mechanics and technicians work efficiently on a wide range of vehicles. Mobile tool franchise owners make regular sales and service calls to customers in a custom designed Matco Tools truck. The Matco Tools franchise truck is the heart of our distribution system - a mobile tool showroom, warehouse, and office all in one. Research: Mac tools Find your next car by browsing our extensive new and pre-owned Mac tools listings. Research the latest Mac tools body styles, read detailed model specifications and features, compare with other models, and locate Mac dealerships near you where you can purchase your next vehicle. I'd agree with it needs a densely populated area (with mechanic type shops) to make a good buck at it. Remember there is also going to be the MAC, Matco, Cornwell tool trucks to compete with. You need mechanics that want to make money to buy your tools. Time is money to a mechanic when he is getting paid 'book time'.

Michelle: They started off by painting a beautiful picture of how life would be like as a distributor; being your own boss, running your own business, having more time to spend with your family and having a much a larger wallet. We invested over $130,000 and Cory is yet to draw a paycheck after 14 months. We are struggling. The DMs paint a great picture because they are thinking of the huge sign up bonus that they will get.

Cory- Mac did not tell me that there were 3 prior failed distributors on my route.

They claimed that there was tons of support; I received no support from MAC Tools, my RM or My DM when I needed them!

MAC took away the MAC card 8 months in, which means no financing for customers. Especially on tool boxes so I could not even compete with the competitors.

Michelle: They put me in a route knowing that there was an independent dealer selling the exact same products for much lesser prices and again I couldn’t compete.

There was even a light that Cory sold to all his customers that was advertised as a MAC exclusive product. A month later it was out in the Canadian Tire flyer. He sold it for $133.00 and CT for $20.99. We paid $95.19 as distributors for those. Customers were furious and his DM did nothing to help him. Cory lost a lot of money and people’s trust

MAC expects you to put each customer on a Time payment plan so the tool is paid off in 5 weeks. But MAC you wants you pay them within 30 days, if not you will be put on hold and that means no tool orders shipped. Most trade’s people cannot afford to pay a large tool off in 5 weeks. But we have to pay MAC. There were even orders placed on our behalf that we didn’t order. It is not humanly possible for a distributor to do this alone ….that is why they want the wives to be involved.

Cory: we were really taken advantage of and now we could lose everything. Don’t make the same mistake that I did and get screwed by MAC Tools.

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